Operations and revenue operations leader across business ops and B2B sales. I have stood up CRM, forecasting, and KPI infrastructure for a national platform of 300+ professionals, carried a sales P&L, and built the reporting and automation that let leadership see and steer the business. A right hand to founders and C-suite, and a default operator in AI-assisted workflows.
Operational anchor for a 300+ person Capital Markets platform across 100+ offices, supporting a COO, President, and a board of 10 through a leadership transition. Led the Salesforce to HubSpot migration adopted org-wide, built the KPI dashboards leadership steered by, and renegotiated the vendor stack for a 10% cost reduction.
Primary operational partner to team leadership at a high volume residential practice. Built reporting and executive briefing infrastructure from scratch, designed AI-assisted briefing systems and SOP libraries with Claude and Zapier, and launched a 32-step automated lead nurture across call, SMS, and email.
Rebuilt the website and digital catalog for the estate of the artist Victor Zinuhov (1947 to 2021). A data driven static build where adding a work means editing one file, with deep links for all 80 pieces and redirects that preserve the legacy URLs. I designed it, built it, and maintain it.
A design sample: a calm, modern one-page site for a family dental practice. Built to show how a small business gets a clear, trustworthy web presence fast, with services, a new-patient flow, FAQs, and booking, all editable from a single content block.
A design sample for an aesthetics and wellness med spa: a warm, premium landing experience built to turn interest into booked consultations, with treatments, membership, and a clear path to enquiry.
Building an internal operations and automation platform, with a custom productivity dashboard architected in React, Cloudflare, and Postgres. Automations, a knowledge base, and integrated marketing under one roof.
Turn tribal knowledge into documented, repeatable process that anyone on the team can run.
Design and migrate the CRM, forecasting, and KPI infrastructure leadership actually steers by.
Remove the busywork with Claude, Zapier, and no-code automation, so execution stays consistent.
Give leadership real-time visibility into pipeline, performance, and the initiatives in flight.
NY Real Estate Broker License · NY Life, Health & Accident License · IBM Project Management Certificate · BA, Visual Arts Management
Hiring for an operations or Chief of Staff role, or you need systems and automation built. Either way, reach out.