SIGNALOPS // KRISTINA MISAILOVA

I build the systems that turn strategy into execution.

Revenue and business operations leader with a background in B2B sales. I have built the CRM, forecasting, and KPI infrastructure for a national platform of 300+ professionals, owned a sales P&L, and created the reporting and automation that give leadership clear visibility into the business. A trusted right hand to founders and executives, and an operator who uses AI tools daily to work faster.

Focus
Operations, revenue ops, automation
Role sought
Chief of Staff, Director of Operations
Status
Open to new roles, based in NYC
Track record

A few numbers from the work.

300+
professionals supported on a national Capital Markets platform, 100+ offices
$1.5M
event sales booked in 10 months, full P&L ownership
$53.5M
in closed transaction volume coordinated for a $50M+ luxury team
10%
vendor cost reduction, renegotiated the technology stack
Selected work

Operations I have led, systems I have built.

Operations // Capital Markets

National platform operations, Avison Young

Operational anchor for a 300+ person Capital Markets platform across 100+ offices, supporting a COO, President, and a board of 10 through a leadership transition. Led the Salesforce to HubSpot migration adopted org-wide, built the KPI dashboards leadership steered by, and renegotiated the vendor stack for a 10% cost reduction.

RevOps · CRM migration · KPI · Budget Read the case study →
Operations // current

Team operations and AI-assisted systems, Compass

Primary operational partner to team leadership at a high volume residential practice. Built reporting and executive briefing infrastructure from scratch, designed AI-assisted briefing systems and SOP libraries with Claude and Zapier, and launched a 32-step automated lead nurture across call, SMS, and email.

Reporting · SOPs · Automation · AI Read the case study →
Catalog site

Victor Zinuhov catalog and archive

Rebuilt the website and digital catalog for the estate of the artist Victor Zinuhov (1947 to 2021). A data driven static build where adding a work means editing one file, with deep links for all 80 pieces and redirects that preserve the legacy URLs. I designed it, built it, and maintain it.

Design · Build · Maintenance victorzin.com ↗
Design sample

Cedarline Dental, concept site

A design sample: a calm, modern one-page site for a family dental practice. Built to show how a small business gets a clear, trustworthy web presence fast, with services, a new-patient flow, FAQs, and booking, all editable from a single content block.

Design · Front-end · Content model View sample →
Design sample

Med spa, concept site

A design sample for an aesthetics and wellness med spa: a warm, premium landing experience built to turn interest into booked consultations, with treatments, membership, and a clear path to enquiry.

Design · Front-end · Conversion View sample →
Product // in progress

Operations and automation platform

Building an internal operations and automation platform, with a custom productivity dashboard architected in React, Cloudflare, and Postgres. Automations, a knowledge base, and integrated marketing under one roof.

Product · Automation · Dashboards In development
Selected experience

Where I have operated.

Compass
Director of Operations & Strategy, team operations
Reporting, AI-assisted systems, and automation for a high-volume practice
Avison Young
Operations Manager, Capital Markets
Operations for a 300+ person national platform, 100+ offices
American Golf Corporation
Event Sales Director
$1.5M booked in 10 months, full P&L ownership
Brandora
Director of Sales
B2B acquisition and full-funnel; grew agency revenue ~25%
Capabilities

The full toolkit.

Business & strategy operations Revenue operations Forecasting & KPI dashboards CRM design & migration Cross-functional program leadership SOP development Pilot-to-scale rollout AI-assisted automation Vendor & tech-stack management Budget ownership B2B sales & P&L Executive partnership / Chief of Staff Stakeholder & board communication
What I do

Operations, made legible and automatic.

01 · Systems and SOPs

Repeatable process

Turn tribal knowledge into documented, repeatable process that anyone on the team can run.

02 · Revenue operations

CRM and forecasting

Design and migrate the CRM, forecasting, and KPI infrastructure leadership actually steers by.

03 · Automation and AI

Less manual work

Remove the busywork with Claude, Zapier, and no-code automation, so execution stays consistent.

04 · Reporting and briefing

Faster decisions

Give leadership real-time visibility into pipeline, performance, and the initiatives in flight.

Credentials

NY Real Estate Broker License · NY Life, Health & Accident License · IBM Project Management Certificate · BA, Visual Arts Management

Contact

Let us talk.

Hiring for an operations or Chief of Staff role, or you need systems and automation built. Either way, reach out.